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Chatbots for business

Basic business chatbot.

Active 24/7

The bot responds to clients at any hour, even when managers are offline.

Captures leads

Collects the client's name, contact and request, then sends it straight to the manager or CRM.

FAQ answers

Answers common questions via a ready script: prices, hours, address, terms.

Quick launch

No heavy development: ready script, channel connection and launch in 1–2 weeks.

Greets clients, answers questions by script and captures leads — 24/7 without a manager.

A basic chatbot is the fastest start without heavy development: it works on WhatsApp, Telegram or your site, guides the client through a script, collects contacts and sends the lead to a manager or CRM. Live in 1–2 weeks.

Quick answer

A basic business chatbot is a bot on WhatsApp, Telegram or your website that follows a ready script: greets the client, answers frequent questions, captures the request and sends the contact to a manager or CRM. It runs 24/7 without team involvement. Launched in 1–2 weeks without heavy development. Request a quote — we reply within 24–48 hours.

This page explains the basic business chatbot: what it does, how to launch it without heavy development and what it costs. By basic chatbot we mean a fixed-script solution without AI or model training: the bot greets the client, guides them through a dialogue branch, answers common questions, captures the request and sends the contact to a manager or CRM. Channels: WhatsApp, Telegram, website widget. This bot works 24/7 and takes routine load off the team from day one. Below you will find a step-by-step launch plan, a cost reference, the Gartner expert forecast, 10 common questions and our "Chatbots for business" packages with real prices.

How do you launch a basic business chatbot?.

Start with a script and one channel — WhatsApp, Telegram or your site

Launching a basic chatbot does not require in-house developers. The key is to describe the script: how the bot greets the client, what questions it asks, what answers it gives and where it sends the lead. Then the script is built on a no-code platform or via the official messenger API and connected to the CRM or the team's Telegram/WhatsApp channel. The whole process takes 1–2 weeks from briefing to the first real conversation.

Basic business chatbot on WhatsApp and Telegram capturing leads 24/7
The bot runs on WhatsApp and Telegram around the clock, capturing leads without a manager.
  1. 1Choose the channel: WhatsApp Business API, Telegram bot or website widget.
  2. 2List the most common client questions and ready answers for each.
  3. 3Map the greeting script and dialogue branches (prices, address, services, booking).
  4. 4Decide where to send the lead: to the manager in chat, by email or to the CRM.
  5. 5Choose a build platform: Botmother, Wati, ManyChat, n8n or the native API.
  6. 6Build the script on the platform and connect the channels via API.
  7. 7Test the script on real dialogues and cover the edge cases.
  8. 8Go live, measure lead volume and refine the script from the first data.

How much does a basic business chatbot cost?.

Chatbot script: FAQ answers and lead handoff to CRM
The bot script covers common questions and automatically sends the lead to the CRM.

Price depends on the number of scripts and channels, not company size

The cost of a basic chatbot depends on script complexity, the number of channels connected and whether there is a CRM integration. A simple bot with one channel and a standard script costs noticeably less than a multi-channel solution with a branched dialogue. Exact prices for "Chatbots for business" are in the packages block below; here is a level-by-level reference.

LevelWhat it includesTimelineWho it fits
Start1 channel (Telegram or WhatsApp), FAQ script + lead capture1 weekSmall business, first bot
Growth2 channels + CRM integration, branched script, lead handoff2 weeksBusiness with incoming requests and a team
Multi-channelWhatsApp + Telegram + site widget, CRM, dialogue analytics2–3 weeksBusiness with clients across multiple channels

Why are businesses switching to chatbots for customer service?.

Chatbots respond instantly, 24/7, and free the team from routine

Clients increasingly refuse to wait hours for a reply — they message on WhatsApp or Telegram and want an instant response. A basic chatbot handles 70–80% of typical requests without a manager: price, address, hours, order status. That removes routine load from the team and speeds up first contact. Gartner predicts that by 2027 chatbots will become the primary customer service channel for about a quarter of organisations — a sustained trend.

Expert opinion

«Gartner predicts that by 2027 chatbots will become the primary customer service channel for about a quarter of organisations — they respond instantly, 24/7 and remove routine load from the team.»
Gartner — Press release on the role of chatbots in customer service by 2027. Source

In short

In short: what a basic chatbot does and why your business needs it.

A basic business chatbot is the fastest way to get started on WhatsApp, Telegram or your website without heavy development. The bot runs a ready script 24/7: greets the client, answers frequent questions, captures leads and sends them to a manager or CRM. That removes routine load from the team and speeds up first contact. Launch takes 1–2 weeks and cost depends on the number of channels and script complexity. Gartner confirms that chatbots are becoming the primary customer service channel — implementing now means keeping up with the market. Request a quote — we will prepare your plan and estimate for "Chatbots for business" within 24–48 hours.

Chatbots for business

Business chatbots

Bots on WhatsApp, Telegram, Instagram and your site. They answer questions, book meetings and accept payments 24/7.

Set up once — runs 24/7. All prices include 21% VAT.

Your first bot in 5–10 days

SEO7 Start

from€590

WhatsApp bot with basic FAQ and Telegram notifications. Answers frequent questions 24/7. Fast start with no fuss — the bot works for you from day one.

à la carte
€890−€300
Timeline
5–10 days
  • WhatsApp + basic FAQ bot
  • Scripts up to 10 questions
  • Lead alerts in Telegram
Top

A bot that sells

SEO7 Pro

from€1390

Lead-gen bot with quiz, Admin bot with Calendly and full CRM integration. Captures leads, books meetings and pushes deals to Bitrix24 or amoCRM automatically.

à la carte
€1890−€500
Timeline
14–21 days
  • Lead-gen bot + quiz
  • Admin bot with Calendly
  • Full CRM integration
Pro

Full AI automation

SEO7 Max

from€2990

Shop bot with online payments, AI for any question and all channels including Instagram Direct. The bot works as a live manager — accepts orders, payments and guides clients through the funnel.

à la carte
€3990−€1000
Timeline
21–30 days
  • Shop bot with online payments
  • AI for free-form questions
  • All channels + Instagram Direct

All prices include VAT (21%).

Shall we discuss your project?

A short brief — we’ll come back with a plan and quote within 24–48 h. No pressure.

Frequently asked questions.

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