Quality · ISO
ISO 9001.
Quality Management System
ISO 9001 is the world's most widely used quality management standard. It sets requirements for processes of developing, producing and delivering products and services. More than 1 million companies in 170 countries are ISO 9001 certified. For us, it is the basis for how we organize our project work.
What it is
What does ISO 9001 include?
In brief: The standard is based on principles of customer focus, leadership, employee engagement, process approach and continuous improvement. It covers planning, process documentation, risk management, customer satisfaction measurement and corrective actions.
Our approach
Why does it matter and how do we work?
Why it matters
Why it matters.
- Guarantees predictable quality at every project stage
- Reduces errors and revision iterations
- Clear process documentation means fewer misunderstandings
- Required by large corporate clients from their vendors
- Foundation for scaling the team without losing quality
How we apply it
How we apply ISO 9001.
- Clear technical specifications approved before work begins
- Phased delivery with intermediate reviews
- Code review on every Pull Request
- Automated testing before deployment
- Documentation of API, components and user flows
- Retrospectives after project completion
- NPS surveys and client feedback tracking
Business value
What does it give your business?
Working to ISO 9001 principles, we guarantee you will receive exactly what was agreed, within the agreed timeframe. Transparent processes, documentation and regular reviews reduce risks and make the project manageable even when requirements change.
What do we do under ISO 9001?
| Step | What we do |
|---|---|
| 1 | Clear technical specifications approved before work begins |
| 2 | Phased delivery with intermediate reviews |
| 3 | Code review on every Pull Request |
| 4 | Automated testing before deployment |
| 5 | Documentation of API, components and user flows |
| 6 | Retrospectives after project completion |
| 7 | NPS surveys and client feedback tracking |
What do these standards mean?
- GDPR
- The EU regulation on personal data protection, in force since May 2018 and applying to every site with an EU audience.
- ISO 27001
- The international standard for information security management: how to protect code, data and access at every stage.
- WCAG 2.2 AA
- The W3C web accessibility guidelines; level AA requires, for example, text contrast of at least 4.5:1 and keyboard operation.
- ISO 9001
- The world's most widely used quality management standard: requirements for development and delivery processes.
“The thing I see most often is a thought smeared across the page. The answer is there, but it assembles from four paragraphs spread top to bottom. A human will read on and put it together. A model takes the first third and leaves.”
What do people ask about ISO 9001?
What does ISO 9001 include?
The standard is based on principles of customer focus, leadership, employee engagement, process approach and continuous improvement. It covers planning, process documentation, risk management, customer satisfaction measurement and corrective actions.
Why does ISO 9001 matter for a business?
Guarantees predictable quality at every project stage. Reduces errors and revision iterations. Clear process documentation means fewer misunderstandings. Required by large corporate clients from their vendors. Foundation for scaling the team without losing quality.
How does SEO7.ES apply ISO 9001?
Clear technical specifications approved before work begins; Phased delivery with intermediate reviews; Code review on every Pull Request; Automated testing before deployment; Documentation of API, components and user flows; Retrospectives after project completion; NPS surveys and client feedback tracking.
What does it give your business?
Working to ISO 9001 principles, we guarantee you will receive exactly what was agreed, within the agreed timeframe. Transparent processes, documentation and regular reviews reduce risks and make the project manageable even when requirements change.
Which other standards do you follow?
Besides ISO 9001, every project follows GDPR, ISO 27001, WCAG 2.2 AA. We build all their requirements in from the start, not after launch.
ISO 9001
Want to work to these standards?
Contact us — we'll discuss how to implement standards in your project.