AI & automation
No lost leads
Messages from WhatsApp and Telegram land in your CRM and team instantly.
Auto-replies 24/7
Confirmations, reminders and notifications go out with no human involved.
Single history
All messenger conversations are stored in the client card in your CRM.
Live in 1–2 weeks
We connect WhatsApp Business API and Telegram via Make, Zapier or n8n.
Leads from WhatsApp and Telegram land in your CRM and team instantly — none get lost.
We link WhatsApp Business API and Telegram to your CRM via Make, Zapier or n8n. Auto-replies, notifications, confirmations and a single chat history. Launch in 1–2 weeks, quote within 24–48 hours.
No lost leads
Messages from WhatsApp and Telegram land in your CRM and team instantly.
Auto-replies 24/7
Confirmations, reminders and notifications go out with no human involved.
Single history
All messenger conversations are stored in the client card in your CRM.
Live in 1–2 weeks
We connect WhatsApp Business API and Telegram via Make, Zapier or n8n.
Quick answer
WhatsApp and Telegram CRM integration links messengers to your management system, where client messages automatically become leads, reach the rep and keep a single chat history. A basic connection via WhatsApp Business API and Telegram is built in 1–2 weeks on Make, Zapier or n8n. Request a quote — we reply within 24–48 hours.
This page explains integrating WhatsApp and Telegram messengers into business processes and CRM for small and medium businesses in Valencia and across Spain. We cover how messenger leads automatically reach your CRM and rep, how to set up auto-replies, notifications, confirmations, broadcasts and reminders, and how to build a single chat history in the client card. By integration we mean connecting WhatsApp Business API and Telegram to your CRM via no-code/low-code platforms — Make, Zapier, n8n — and APIs. Below you will find a step-by-step launch plan, a reference for cost and timelines, and answers to common questions. At the end — our “AI & automation” packages with real prices and related services.
The connection starts with one channel and one process: most often capturing leads from WhatsApp or Telegram into the CRM. WhatsApp requires access to the WhatsApp Business API; Telegram needs a bot via the Telegram Bot API. Then messages are linked to the CRM through Make, Zapier or n8n: a card is created, the rep is notified and the client gets an auto-reply. The basic scenario launches in 1–2 weeks without an in-house developer.
Cost is driven by the number of channels you connect (WhatsApp, Telegram), the number of scenarios (leads, auto-replies, broadcasts, reminders) and the complexity of the logic. Connecting one channel to the CRM costs noticeably less than a single system with broadcasts and history across all messengers. Exact prices for “AI & automation” are in the packages block below; here is a reference of what each level covers and who it fits.
| Level | What we connect | Timeline | Who it fits |
|---|---|---|---|
| Start | 1 channel: leads from WhatsApp or Telegram to CRM, auto-reply | 1 week | Small business, first channel in CRM |
| Growth | 2 channels: notifications, confirmations, reminders, single history | 2 weeks | Growing team with message volume |
| Full system | WhatsApp + Telegram, broadcasts, segments, routing to reps | 3–4 weeks | Business with sales and support |
Messengers have become the main channel for talking to a business: clients message on WhatsApp and Telegram more than they call or email. Without integration these messages get lost on reps’ personal phones and the chat history is scattered. Integration with the CRM gathers leads in one place, replies instantly and leaves no enquiry unanswered. The scale of the messenger audience is confirmed by the platform’s own official data.
Expert opinion
«More than 2 billion people use WhatsApp worldwide, and over 200 million businesses use WhatsApp Business tools to communicate with their customers.»
Conclusion
WhatsApp and Telegram CRM integration removes lost leads and brings all conversations into one system. Start with one channel and one scenario — capturing leads in the CRM with an auto-reply — and launch it in 1–2 weeks via the WhatsApp Business API, Telegram Bot API and a link on Make, Zapier or n8n. Cost depends on the number of channels and scenarios, not company size. From there you add notifications, confirmations, broadcasts, reminders and a single history. Request a quote — we will prepare your plan and estimate for “AI & automation” within 24–48 hours.
AI and automation
n8n, Make, GPT-API, voicebots and document OCR — from €490, paid once. Set it up once and it frees your team 4–8 hours a week, every week.
We start by mapping your processes: we find where someone copies data by hand from an email into a spreadsheet and from there into the CRM, and remove exactly those steps. It goes in once and the automations then run on their own, with no monthly fee to us. Everything is built on your accounts and credentials, so the solution stays yours even without us. Custom AI development in Spain starts at €3,000 — our Start tier is six times cheaper.
A short brief — we’ll come back with a plan and quote within 24–48 h. No pressure.
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