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Chatbots for business

Enterprise chatbots.

CRM and ERP integration

The bot syncs data with your corporate systems in real time.

Multichannel

One bot works across WhatsApp, Telegram, the website and social media without duplicating logic.

Routing and roles

Requests are automatically routed to the right team based on roles and access levels.

SLA and analytics

Guaranteed response times and detailed reports on load, conversion and quality.

Bots built for load and scale: CRM/ERP integration, multichannel delivery and SLA for large business.

Enterprise bots handle thousands of requests a day without compromising quality. They integrate with CRM and ERP, route queries to the right teams, enforce roles and security, collect analytics and guarantee SLA — all of this on WhatsApp, Telegram, the website and social media simultaneously.

Quick answer

Enterprise chatbots are multichannel systems for businesses with high request volumes: they integrate with CRM and ERP, route queries to teams based on roles and security policies, operate on WhatsApp, Telegram, the website and social media simultaneously and maintain SLA. Real-time analytics let you manage service quality. Request a quote — reply within 24–48 hours.

This page explains enterprise chatbots for businesses with high request volumes in Spain and beyond. We cover what sets enterprise bots apart from simple ones, what deep CRM and ERP integration includes, how multichannel delivery and routing work, what security and role requirements matter for a large organisation and what SLA compliance looks like in practice. Below you will find a step-by-step enterprise bot implementation plan, a cost and timeline reference by scale, market analytics from Grand View Research and answers to common questions. At the end — our "Chatbots for business" packages with real prices and related services. By enterprise bot we mean a solution handling over 1,000 requests a day, with at least two channels, integration with corporate systems and measurable SLA.

How do you implement an enterprise chatbot in a company?.

Enterprise bot implementation: from process audit to SLA launch

The mistake large companies make is launching a corporate bot as an "enhanced FAQ". The right path: start with an audit of request flows, define channels and teams, design CRM and ERP integrations, roles, security and SLA — and only then build the conversational logic. This approach ensures stable operation under load and delivers measurable metrics from the first week.

Enterprise chatbot with CRM and ERP integration for business
The enterprise bot syncs data with CRM and ERP in real time.
  1. 1Run an audit: how many requests per day, through which channels, to which teams.
  2. 2Describe the routing scenarios and role levels for each team.
  3. 3Define the list of systems to integrate: CRM, ERP, helpdesk, knowledge bases.
  4. 4Align security requirements: encryption, access control, activity logging.
  5. 5Define the SLA: first response time, escalation policy, 24/7 availability.
  6. 6Build the multichannel architecture: WhatsApp, Telegram, website, social media.
  7. 7Develop the conversational logic and connect integrations via API.
  8. 8Run load testing and verify SLA compliance under peak load.

How much does an enterprise chatbot cost and what is included?.

Multichannel enterprise bot on WhatsApp, Telegram and the website
Multichannel: one bot operates across all channels without duplicating logic.

Price depends on the number of channels, integrations and request volume

Enterprise bot cost depends on the number of channels connected, the depth of CRM and ERP integrations, the complexity of routing and role logic, and requirements for analytics and SLA. A basic corporate configuration costs more than a simple bot, but pays off by reducing the load on live agents and shortening processing times. Exact prices for "Chatbots for business" are in the packages block below; the level reference is in the table.

LevelWhat is includedTimelineWho it fits
Basic enterprise2–3 channels, CRM integration, routing to 2–3 teams, basic analytics3–4 weeksLarge business, first step into corporate automation
Full enterpriseAll channels, CRM + ERP, roles and security, SLA, advanced analytics6–8 weeksCompanies with over 1,000 requests per day
Enterprise + AIFull enterprise + AI request processing, NLP, training on knowledge base8–12 weeksHigh-load contact centres and service companies

How is the enterprise bot market growing and why does it matter now?.

The chatbot market grows at double-digit rates — enterprise solutions are becoming the norm

Companies with high request volumes can no longer rely only on live agents: the cost of service is rising and so are customer expectations for response speed. Enterprise bots close this gap: they handle routine requests 24/7, hand complex cases to agents and preserve context across channels. The global chatbot market confirms the trend — growth is steady and spans all industries.

Expert opinion

«According to Grand View Research, the global chatbot market is growing at a double-digit CAGR — companies are deploying bots across all service channels, making enterprise bots with integrations and SLA the norm for large businesses.»
Grand View Research — Chatbot market analytics. Source

In short

In short: what an enterprise chatbot delivers and where to start.

Enterprise chatbots solve the challenges of businesses with high request volumes: they integrate with CRM and ERP, work across multiple channels — WhatsApp, Telegram, the website and social media —, route requests based on roles and security, maintain SLA and collect analytics. Unlike simple bots, an enterprise solution is built around company processes, not a generic template. Start with an audit of request flows and key integrations. The chatbot market is growing at a double-digit CAGR — according to Grand View Research, companies are deploying bots across all service channels. Request a quote — we will prepare the plan and estimate for "Chatbots for business" within 24–48 hours.

Chatbots for business

Business chatbots

Bots on WhatsApp, Telegram, Instagram and your site. They answer questions, book meetings and accept payments 24/7.

Set up once — runs 24/7. All prices include 21% VAT.

Your first bot in 5–10 days

SEO7 Start

from€590

WhatsApp bot with basic FAQ and Telegram notifications. Answers frequent questions 24/7. Fast start with no fuss — the bot works for you from day one.

à la carte
€890−€300
Timeline
5–10 days
  • WhatsApp + basic FAQ bot
  • Scripts up to 10 questions
  • Lead alerts in Telegram
Top

A bot that sells

SEO7 Pro

from€1390

Lead-gen bot with quiz, Admin bot with Calendly and full CRM integration. Captures leads, books meetings and pushes deals to Bitrix24 or amoCRM automatically.

à la carte
€1890−€500
Timeline
14–21 days
  • Lead-gen bot + quiz
  • Admin bot with Calendly
  • Full CRM integration
Pro

Full AI automation

SEO7 Max

from€2990

Shop bot with online payments, AI for any question and all channels including Instagram Direct. The bot works as a live manager — accepts orders, payments and guides clients through the funnel.

à la carte
€3990−€1000
Timeline
21–30 days
  • Shop bot with online payments
  • AI for free-form questions
  • All channels + Instagram Direct

All prices include VAT (21%).

Shall we discuss your project?

A short brief — we’ll come back with a plan and quote within 24–48 h. No pressure.

Frequently asked questions.

Related links.