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Chatbots for business

In-chat payments with your chatbot.

Payment in-chat

The customer pays via a secure payment link without leaving the messenger.

Auto-invoice

The bot creates the order and invoice based on the customer's choice without manual work.

Stripe & security

Payments go through certified providers and card data is encrypted end-to-end.

CRM logging

After payment the transaction goes automatically to the CRM and triggers the next step.

The customer pays without leaving the chat: the bot generates the order, sends a secure payment link and confirms the transaction.

Conversational commerce shortens the path from interest to payment to a single conversation. The bot in WhatsApp, Telegram or Instagram takes the order, generates the invoice and redirects to the secure Stripe page — the customer pays in two taps and card details never enter the chat. After payment the bot confirms the transaction and logs it in the CRM.

Quick answer

In-chat payments mean the customer pays directly inside a conversation with the bot on WhatsApp, Telegram or Instagram: the bot creates the invoice, sends a secure payment link via Stripe or an equivalent provider, the customer pays in two taps and the bot confirms the transaction and logs it in the CRM. Card details are never typed into the chat — payment happens on the provider's secure page. Conversational commerce shortens the path to purchase and increases conversion. Request a quote — we reply within 24–48 hours.

This page explains in-chat payments for businesses across Spain: how it works technically, what it costs, what a typical flow looks like and why fewer steps to payment means higher conversion. By "bot payments" we mean the full cycle inside a single conversation: the customer picks a product or service, the bot generates the invoice, sends a secure payment link via Stripe or another certified provider, the customer pays on the provider's secure page (card details never pass through the chat), the bot receives a webhook notification of successful payment, confirms to the customer and logs the transaction in the CRM. This approach is known as conversational commerce — commerce built into the conversation. Below: a step-by-step implementation plan, a pricing reference with a levels table, a Juniper Research market forecast and 10 frequently asked questions. At the end — "Chatbots for business" packages with real prices.

How does the bot accept payments: the complete flow step by step?.

From product selection to payment confirmation — all in one conversation

The key principle: payment details are never entered in the chat. The bot creates the invoice and generates a secure payment link via Stripe or an equivalent provider — the customer clicks through to the encrypted page, enters card details there and the bot receives the result via webhook. This delivers PCI DSS-level security without complicating the user journey.

WhatsApp chatbot accepting payment: secure Stripe payment link inside the conversation
The bot sends the payment link directly into the chat — the customer pays in two taps.
  1. 1The customer messages the bot on WhatsApp, Telegram or Instagram and selects a product or service.
  2. 2The bot clarifies order details (quantity, variant, delivery address if needed).
  3. 3The bot generates the invoice with the final amount and shows it to the customer for confirmation.
  4. 4The bot creates a secure payment link via Stripe (or another provider) and sends it to the customer.
  5. 5The customer opens the provider's encrypted page and enters card details there.
  6. 6The payment provider processes the transaction and sends the bot a webhook notification.
  7. 7The bot immediately confirms successful payment to the customer and sends order details.
  8. 8The transaction is automatically logged in the CRM and the next step triggers (delivery, team notification, etc.).

How much does it cost to add payments to a chatbot?.

Conversational commerce: in-bot payment flow diagram — order, invoice, Stripe, CRM
Full cycle in one conversation: order → invoice → payment link → confirmation → CRM.

Price depends on the number of channels, payment providers and order-handling logic

Cost is driven by bot logic complexity, the number of messengers (WhatsApp, Telegram, Instagram), payment providers (Stripe, Redsys, PayPal) and CRM integrations. A basic setup — one channel, one provider — costs considerably less than a multi-channel integration with a catalogue and team notifications. Exact prices for "Chatbots for business" are in the packages block below.

LevelWhat is includedTimelineWho it fits
Start1 messenger, Stripe, confirmation + CRM logging1–2 weeksFixed-price services or products, first launch
Growth2–3 messengers, product catalogue, multiple providers, team notifications2–3 weeksOnline shop or service with a range of offerings
Full suiteMulti-channel, dynamic pricing, subscriptions, refunds, analytics4–6 weeksBusiness with subscription model or high volume

Why do in-chat payments increase conversion?.

Every extra step to payment is a lost customer

The classic e-commerce funnel loses customers at every handoff: from messenger to website, from website to cart, from cart to checkout. Conversational commerce removes those handoffs — payment happens where the conversation already is. The customer does not switch context, does not look for the website, does not re-enter data. The market confirms this: transaction volume via messengers and chats is growing at an above-average pace.

Expert opinion

«According to Juniper Research forecasts, the transaction volume within conversational commerce will reach tens of billions of dollars in the coming years: payment embedded directly in the conversation shortens the path to purchase and significantly increases conversion compared to the classic e-commerce funnel.»
Juniper Research — Conversational commerce market forecast. Source

In short

In short: how in-chat payments work and what to expect.

In-chat payments are a complete payment cycle inside a single conversation on WhatsApp, Telegram or Instagram: the bot generates the invoice, sends a secure payment link via Stripe or an equivalent provider, the customer pays on the provider's encrypted page (card details never enter the chat), the bot confirms the transaction and logs it in the CRM. Conversational commerce removes unnecessary handoffs and increases conversion. A basic launch takes 1–2 weeks; a multi-channel integration with a catalogue takes 4–6 weeks. Request a quote — we will prepare your plan and estimate for "Chatbots for business" within 24–48 hours.

Chatbots for business

Business chatbots

Bots on WhatsApp, Telegram, Instagram and your site. They answer questions, book meetings and accept payments 24/7.

Set up once — runs 24/7. All prices include 21% VAT.

Your first bot in 5–10 days

SEO7 Start

from€590

WhatsApp bot with basic FAQ and Telegram notifications. Answers frequent questions 24/7. Fast start with no fuss — the bot works for you from day one.

à la carte
€890−€300
Timeline
5–10 days
  • WhatsApp + basic FAQ bot
  • Scripts up to 10 questions
  • Lead alerts in Telegram
Top

A bot that sells

SEO7 Pro

from€1390

Lead-gen bot with quiz, Admin bot with Calendly and full CRM integration. Captures leads, books meetings and pushes deals to Bitrix24 or amoCRM automatically.

à la carte
€1890−€500
Timeline
14–21 days
  • Lead-gen bot + quiz
  • Admin bot with Calendly
  • Full CRM integration
Pro

Full AI automation

SEO7 Max

from€2990

Shop bot with online payments, AI for any question and all channels including Instagram Direct. The bot works as a live manager — accepts orders, payments and guides clients through the funnel.

à la carte
€3990−€1000
Timeline
21–30 days
  • Shop bot with online payments
  • AI for free-form questions
  • All channels + Instagram Direct

All prices include VAT (21%).

Shall we discuss your project?

A short brief — we’ll come back with a plan and quote within 24–48 h. No pressure.

Frequently asked questions.

Related links.