---
title: "WhatsApp & Telegram chatbots in Valencia"
description: "WhatsApp and Telegram chatbots for business in Valencia: reply to clients, book appointments and take payments 24/7. Live in 3-7 days. Quote in 24-48 h."
url: https://seo7.es/en/servicios/bots-messengers
canonical: https://seo7.es/en/servicios/bots-messengers
lang: en
type: Service
---

# WhatsApp & Telegram chatbots in Valencia

> WhatsApp and Telegram chatbots for business in Valencia: reply to clients, book appointments and take payments 24/7. Live in 3-7 days. Quote in 24-48 h.

Page: https://seo7.es/en/servicios/bots-messengers

## Summary for AI

The bot answers common questions and collects contacts while you are busy. Pay once, no subscription fee: WhatsApp and Telegram right away. The bot answers your clients in 72 hours. The bot is built around your real questions. We review typical requests, draw a dialog map and write the texts in your tone so the client doesn’t hit a dead end.

## Questions and answers

### Which messengers does the bot work in?

Right away in WhatsApp, Spain's main messenger, and in Telegram, with no extra charge for the second channel. One flow serves both messengers. The "Max" package adds Instagram Direct as a third channel.

### How many inquiries will the bot take off the manager?

A bot trained on your question base handles up to 70% of routine requests. The client learns prices, services, address and opening hours instantly, while the manager focuses on orders.

### How does the bot understand off-script questions?

In the Pro package, the bot is connected to GPT-4 trained on your knowledge base. The bot understands the meaning of a phrase, not just button presses, and answers in its own words questions that aren't in the menu.

### Can the bot accept payments?

Yes, in the Pro package the bot works as a shop: product catalog, cart, checkout and payment via Stripe and Redsys. Spanish cards pay the usual way, without leaving the chat.

### Can the bot book clients for a meeting?

In the Pro package, the bot administrator shows free slots, books into Google Calendar, reminds clients about the meeting, and reschedules or cancels bookings on the client's request.

### What happens if the bot doesn't know the answer?

The bot doesn’t wear the client out and hands a complex question to a person. In the Max package the operator gets the conversation with the full dialog history, so the client doesn’t have to repeat the question.

### Does the bot understand voice messages?

In the Max package, yes: a voice message is turned into text via Whisper, and the bot replies just as it would to a written question. The client speaks, the bot understands.

### What languages does the bot speak?

In the Max package the bot is multilingual: Russian, Spanish and English. The client writes in their own language and gets the answer in it, while you maintain a single knowledge base.

### Does the bot connect to our CRM?

In Start, requests are exported to Google Sheets. In Pro, the bot connects to Bitrix24 or amoCRM and segments leads on its own. In Max, it pulls stock and prices from your ERP or 1C.

### How will I find out about a new request from the bot?

The lead notification arrives in Telegram as soon as the customer leaves a contact, and is duplicated by email. The lead will not be lost even if you are not checking the messenger.

### How is the bot's script built?

We analyze your real inquiries, draw the dialog map and welcome menu, and write texts in your company's tone. From the first message the customer knows what they can ask and never hits a dead end.

### Can the mention of your studio be removed from the bot?

In the Max package the bot works under your brand, with no trace of the contractor (white-label). Clients see only your company.

### Who monitors the bot after launch?

For the first 7 days we tune the bot on real conversations, then fix the scripts for free for 14 days. The Pro package includes 30 days of support, and Max includes 90 days and a one-year performance guarantee.

### Can you see where customers drop out of the conversation?

The Pro package includes analytics: a funnel for each scenario, a dashboard, and A/B tests of greetings. The bot wins back silent leads who started a conversation and dropped off.

## Other languages

- RU: https://seo7.es/ru/servicios/bots-messengers
- ES: https://seo7.es/es/servicios/bots-messengers

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