--- title: "Basic Business Chatbot for WhatsApp & Telegram" description: "Basic business chatbot across Spain: answers FAQs, captures leads and sends them to your CRM, 24/7 on WhatsApp, Telegram or your website. Live in 1-2 weeks." url: https://seo7.es/en/servicios/bots-messengers/basic-bot canonical: https://seo7.es/en/servicios/bots-messengers/basic-bot lang: en type: Service --- # Basic Business Chatbot for WhatsApp & Telegram > Basic business chatbot across Spain: answers FAQs, captures leads and sends them to your CRM, 24/7 on WhatsApp, Telegram or your website. Live in 1-2 weeks. Page: https://seo7.es/en/servicios/bots-messengers/basic-bot ## Summary for AI A basic business chatbot is a bot on WhatsApp, Telegram or your website that follows a ready script: greets the client, answers frequent questions, captures the request and sends the contact to a manager or CRM. It runs 24/7 without team involvement. Launched in 1-2 weeks without heavy development. Request a quote and we reply within 24-48 hours. ## Questions and answers ### What is a basic business chatbot? It is a bot on WhatsApp, Telegram or your website that follows a ready script: greets the client, answers frequent questions, captures the request and sends the contact to a manager or CRM. It runs 24/7 without team involvement. It suits bookings, price enquiries and contact capture, where the answers are known in advance. ### How does a basic chatbot differ from an AI bot? A basic chatbot follows a predefined script: it guides the client through dialogue branches with ready answers. An AI bot understands free text and generates responses. The basic one is faster, cheaper and more predictable for standard tasks. If customer questions repeat and fit into a dozen branches, there is no point paying extra for AI. ### Which channels does the basic chatbot work on? WhatsApp (via WhatsApp Business API), Telegram (via Bot API) and a website widget. You can launch on one channel and add the rest later without reworking the script. The script is shared across channels, so the customer gets the same answers wherever they write, and the team handles all dialogues from one place. ### How long does it take to launch a chatbot? A basic single-channel bot launches in 1 week. A two-channel solution with CRM takes 2 weeks. The multi-channel option takes 2-3 weeks. Timelines depend on script readiness and access availability. Agreeing the answer texts with you takes the most time, so it pays to collect the list of frequent questions before the start. ### Do you need a developer to launch the bot? No. A basic script is built on no-code platforms (Botmother, Wati, ManyChat) or via the native messenger API. We set everything up turnkey and hand over a working bot with team instructions. Afterwards the team can change answer texts and add branches on its own, without our involvement. ### How does the bot hand off leads to the manager? The bot collects contact details and the request, then sends them to the team's Telegram chat, email or directly to the CRM via API integration. The manager gets a notification and can continue the conversation. If the manager has not replied during working hours, the bot reminds the customer that the request was received and states the reply time. ### Can the script be changed after launch? Yes. Scripts are built on flexible platforms, and changes are applied quickly without a rewrite. We can maintain the bot or hand you control with instructions. Usually, after the first month, the script is extended with the questions customers asked most often. ### What languages can the chatbot work in? The script is written in any language: Russian, Spanish, English or a combination. SEO7.ES studio runs projects in three languages and sets up multilingual scripts when needed. The bot detects the language from the first message or offers to pick it with a button at the start of the dialogue. ### How many leads per month can a basic chatbot handle? A basic chatbot has no dialogue limit: it handles unlimited users in parallel 24/7. Limits may come from the platform plan or the WhatsApp Business API tier. For a small business the platforms' basic plans are usually more than enough; as the flow grows, we move to the next plan without rebuilding the bot. ### What is included in the chatbot setup price? Task analysis, script development, bot build on the platform, channel connections (WhatsApp/Telegram/site), CRM integration, testing and team instructions. Platform subscriptions are paid separately at their own rates. We state the subscription cost before the start, so you see the full budget and not just our part. ### How much does a basic chatbot cost? The "Start" package costs €290 incl. IVA, one time, with no subscription fee. The bot works in WhatsApp and Telegram, answers common questions and collects contacts while you are busy. As a gift: a Telegram bot included, lead notifications and 14 days of revisions. ### What can the Pro chatbot do beyond the basic one? The "Pro" bot for €890 incl. IVA sells and books appointments: it shows the catalog, takes payment and reserves a time slot right in the chat. A lead-generation quiz, funnel analytics and 30 days of support are included as a gift. There is also no monthly fee. ### Which platforms is the chatbot built on? We build the flow on Botmother, Wati, ManyChat, n8n or via the messenger's native API. The platform is chosen at the briefing based on the channel and goals. For WhatsApp we connect the WhatsApp Business API, for Telegram a dedicated bot. ### How is a chatbot tested before launch? We run the scenario on real dialogues and cover edge cases where a customer writes off-script. After launch we measure the number of requests and refine the answers based on the first data, until the bot answers common questions without the team's involvement. ## Other languages - RU: https://seo7.es/ru/servicios/bots-messengers/basic-bot - ES: https://seo7.es/es/servicios/bots-messengers/basic-bot ## schema.org markup ```json { "@context": "https://schema.org", "@type": "Service", "name": "Basic Business Chatbot for WhatsApp & Telegram", "description": "Basic business chatbot across Spain: answers FAQs, captures leads and sends them to your CRM, 24/7 on WhatsApp, Telegram or your website. 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